Articles on: Admin & Manager

How to resend activation invite emails to co-workers

Resending account activation emails

Option 1: Send to all inactive users

Go to the Manage section.

Then click on the Activated Users/Resend Invites button.
You are given the option of typing your own personalised message to all the inactive users, or simply sending the generic one.

Note: If users haven't activated their account, you can't give them Hi5's.

Option 2: Send to individual users

To resend an invite to a specific user, follow these steps:

Step 1

Go to the Manage section and scroll to the right to see the icons in the Options column. Click on the envelope icon next to the name of the co-worker you want to resend an invite to.

Step 2

Choose to Resend Invite and/or Copy link. Copying the link gives you the option to paste it directly into an email or message to the co-worker.

Note: If your co-workers are not receiving the invite emails, please ask them to check their spam/clutter folders for an email from

For more help on the Manage section, have a look at How to use the Manage Section.

Updated on: 10/10/2022

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