Company Settings

Your Settings tab is where you can customise your company account, upgrade or update your billing details and change settings for measuring Goals and/or Culture and your Hi5 notifications.

Step 1: Billing

Go to My Company > Settings or click here.

You'll land on the Billing tab. Here you can upgrade or update your account, add an accounts email address & view your Hi5 invoices.

Step 2: Customise Company Settings

Now, click on the Settings tab. Here you can toggle some features to suit your needs:


Toggle Culture, Goals and Pulses on/off.

Measuring Culture enables you to see reports on Values tagged in Hi5's, as well as ratings according to the Values.

Want to make company values tagging in Hi5's compulsory? Toggle 🙌Value Tagging ON.

Measuring Goals lets people to create their own Goals, and allows you to see reports on ratings according to the Goals assigned to co-workers.
Measuring with Pulses enables you to create custom pulses surveys and performance reviews. More info here.


Toggle the Ratings feature (Legacy), or leave untoggled and only use Pulses for reviews.
Adding co-workers
Allow employees to invite others to the company, or leave that up to the admins only.
External Hi5's
Toggle on/off whether employees can receive Hi5's from people outside the company by sharing a uniques QR code.
Notice Board
Toggle on/off whether employees are allowed to post notices on the Notice Board.
Public TV Stream
Choose whether employees are able to share a unique link which allows them to publicly stream the Wall of Fame.
Domain Invite
Allow employees with the same email domain to join your workspace.
Create Own Goals
Allows employees to create their own goals.
Game Center
Allows employees to play team focused games with Hi5 online games at the Game Center on the Hi5 platform.


Slack: New User Added
Sends a Slack notification to the Hi5 dedicated Channel that a new user has been added.
Birthday Notification (Slack)
Enable employees to receive a Slack notification when it's a co-workers birthday (Pro Tip: Birthdays are a great way to get co-workers to engage with each other more often and show appreciation).
Bad Score Notification
Toggle on/off whether Line Managers are notified when their team members receive a low rating score on Culture and/or Goals.
Email notifications
Enable employees to receive email notifications from Hi5.
Weekly Summary
Enable employees to receive a daily summary email.
Daily Summary
Enable employees to receive a weekly summary email.
New Hi5
Enable employees to get an email each time they receive a Hi5.
New Hi5 comment
Enable employees to get an email each time they receive a Hi5 Comment.
New Hi5 Backing
Enable employees to get an email each time their Hi5 is backed.
New Hi5 Crowned
Enable all employees to get an email each time a Hi5 is crowned.

Transparency (Legacy)

If you have toggled Ratings on, you can set the ratings transparency in your company. For more info on this, see how rating transparency works.
My Comments: You can toggle whether employees can see the comments left by their co-workers in Goals/Culture ratings.

Rating months (Legacy)

Choose your rating cycles:

Select the recurring cycle and reminders if you're running reviews using our Ratings feature (Legacy).
If you're measuring Goals/Culture, Hi5 sends out automatic reminders via email and Slack to everyone in your company on the first day of the rating cycle, as well as 10, 5 and 1 day before the end of the cycle, to ensure everyone knows when to rate!

Note that co-workers will not get ongoing automatic rating reminders when Rating Months are set to Custom Ratings, besides being notified when the custom rating cycle is started and then closed.

Please note that Legacy features are being phased out as Pulses will replace all Goals and Culture review functions.

Step 3: Save your settings

Once you've customised your Settings, scroll to the bottom of the page and click on the Update Settings button to finish!

Good to know: You can always go back to Support > Setup Guide to reset your Settings step by step.

Step 4: Personalise your company profile

You can change your company's name and logo in the Profile section, as well as the Workspace name and the Allowed Domains.

Change your company logo

Go to your current logo (if any) and Click to Change.

Choose a new image from your computer by clicking Select Logo, or simply drag and drop a logo image. 

Once your image has been selected, crop it as necessary and click Upload to save.

Update company name

Type in a new name for your company and click on the Update button to save.

Update Workspace name

Change your workspace name if you need to.

Update Allowed Domains

Type the email domains that are allowed to join your company. Underneath you can copy the shareable link to join your company account.

Awesome, you've updated your Settings! Remember, you can go back to edit your Settings at any time.
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