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Admin & Manager
"With great power comes great responsibility"- Uncle Ben, Spider-Man
How to create & manage Pulse surveys
Measure anything with our powerful new Pulses feature that enables you to create & manage your own surveys and performance reviews.
How to add co-workers to your Hi5 company account
Too many co-workers to count? Here's a simple way to invite many co-workers to Hi5 using email, a join link or Azure Active Directory.
How to change settings & personalise your company account
You can customise your settings & personalise your company profile.
What's the difference between Admin, Line Manager & Employee?
A guide to Hi5 Permissions & views.
How to add Roles and Goals
Add roles with goals, which you can later assign to Employees.
How to use the Manage section
Manage your employees' info in a jiffy - edit or remove users, view profiles, assign departments & permissions and choose who rates who.
Viewing Pulse results & Individual Reports
You can get Pulse stats to see the results of the various Pulses you're running in your company, including Individual review reports.
How to crown a Hi5
Add an extra layer of appreciation from management to great Hi5's - crown a Hi5!
How to add Company Values
Use your company Values to measure Culture.
How to upgrade your Hi5 company account?
Get the benefits of our paid subscriptions, like great insights and reports. Here's how to upgrade to Hi5 Awesome or Business.
How to use the Recognition Dashboard
A simple way to find out who got the most Hi5's and get some great appreciation stats! Use the Recognition Dashboard.
How to use Pulse Templates
We provide great preloaded Pulse templates that you can use to get started instantly with Pulses.
How to share a link to join your company
You can now share a link to join your company on Hi5 (instead of uploading users). Quick, easy & effective!
How to use Recognition Insights
You can get great comparative stats on how your company is doing with giving recognition.
How to assign roles to employees
After creating roles with goals, assign them to your employees so you can start measuring employee performance.
How to set up your company's Organogram
Set up your Line Manager permissions and assign teams to bring structure to your Organogram in the People Directory.
How to integrate Slack with Hi5
These easy steps will help you add the Hi5 Slack app to your company account.
Your Hi5 workspace name and URL
You can change your Hi5 workspace name and URL at any time.
How to get your Hi5 invoices
We manage payments via Stripe and we've integrated invoices into Hi5 to make Billing as smooth as possible for you.
How to set up employee performance reviews with Pulses
Use our Pulses feature to set up and run recurring performance reviews that you can deep-dive into in realtime!
Download a CSV file of your Hi5 Wall of Fame
We've made it easy to keep record of filtered Hi5's on the Wall of Fame. Download a CSV report of all the Hi5's given in your company.
How to add Offices
If you have a multi-site company, you can create Offices to filter your employees and data according to location.
How to assign Admins and Line Managers
Use the Manage section to grant users Admin and Line Manager privileges
How to sign up for a Hi5 company account
Missing out on Hi5? Sign up for a company account by following these simple steps.
How to add Departments
Add your company's Departments and assign people to them. This is a great tool for grouping co-workers and their data!
How to view Hi5's tagged by Values
You can now see which of your company values are being appreciated, and by whom!
Getting started: Line Managers
Your Administrator has assigned you as a Line Manager, this is what you have access to.
How to set up Hi5 integration with Okta - OpenID Connect
You can add the Hi5 integration with Okta to allow your team to sign in using Okta SSO - OpenID Connect.
Getting started: Admins
You've created a Hi5 account for your company, now what?
How to remove your Hi5 Slack integration
To get the new Hi5 Slack app, you first need to remove the previous version. Here's how.
How to set up birthday notifications
With Hi5's Slack and mobile app birthday notifications, you'll never forget a birthday again!
How to run Pulse surveys outside of your company
How to get external feedback on your company & employees.
How to upload employee profile pics
You can use the Manage section to add employee info, as well as add their profile pictures.
How to delete your Hi5 company account
We understand that Hi5 is not for everyone, but we're still sad to see you go. Here's how to remove your Hi5 account.
Hi5'er of the month poster
R.I.P. Employee of the Month poster! Give that extra special sign of appreciation to co-workers with crowned Hi5's.
How to edit an employee's profile
As an Admin, you can add employee details like birthday, start date, what they do, as well as upload a profile pic!
How to change your credit card details on Hi5
You can change your billing details if you need to.
Reviewing a role created by an employee
If you haven't assigned a role to an employee, they are able to create their own goals. Here are your next steps as an Admin.
How to resend activation invite emails to co-workers
If your co-workers haven't activated their accounts, you can simply resend their activation links.
How to downgrade your subscription plan
Are you on Hi5 Business or Awesome and wanting to scale down? Follow these easy steps to downgrade your account.
How to remove a user
Delete users whenever necessary at the touch of a button.
How to download a PDF of employees' roles & goals
You can download a PDF of each role with its goals to keep record.
How to allow employees to post on the Notice Board
Enabling employee notices lets your users share important information within your company on the Notice Board.
How to play Hi5 Games
Getting started with Hi5 Games - signing up for an account, adding co-workers, adding company values & updating your profile.
The Admin's Weekly Summary email
Every week on Sunday 🙏 we'll send you a data snippet email so you can see how your company is doing.
How to delete Hi5's
The kids misbehaving? Here's how to delete anyone's Hi5.
How to view inactive users
Check which co-workers have not activated their accounts yet.
How to back up employee data with Individual Reports
Back up employee data using Individual reports. Get a PDF with all employee Pulses, their Role & Goals, as well as all the Hi5's they've been given.
How to Enable the Hi5 App via your MS Teams Admin Centre
Enabling the Hi5 app via your MS Teams Admin Centre to make sure everyone in your organisation can access Hi5.